Frequently Asked Questions

Everything you need to know about Flaz Cloud

Flaz Cloud is an Indonesian cloud platform providing VPS, hosting, container apps, email hosting, domains, and SSL certificates. All managed from one dashboard with affordable pricing.
VPS servers can be deployed in less than 60 seconds. After payment from wallet balance, the server will be automatically set up and ready to use.
We accept QRIS, bank transfer (Virtual Account), GoPay, OVO, DANA, ShopeePay, and other e-wallets via Xendit.
Yes, we provide 99.9% uptime SLA. Our infrastructure uses enterprise hardware with redundant power and network.
Flaz Cloud uses a prepaid wallet system. Top up your balance, then use it for VPS, hosting, email, apps, or domains. Auto-renewal runs automatically if balance is sufficient.
Container Apps let you deploy popular applications like n8n, WordPress, Odoo instantly. No server setup needed — just pick a template, click deploy, done.
Email Hosting lets you create professional email addresses with your own domain (e.g., name@domain.com). Includes SpamExperts, webmail, and accessible from all devices via IMAP/SMTP.
Premium SSL has warranty up to $50,000, better reputation, and is valid for a full year. Free SSL usually only lasts 90 days and must be renewed continuously.
Currently, plan changes are done by creating a new service with the desired plan. Contact our support team for migration assistance.
No. Monthly billing, you can turn off auto-renew anytime. No hidden fees.

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